NovaFiction Help Center - Knowledgebase

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HOW TO SUBMIT A TICKET

Category: CUSTOMER SERVICE TICKETING SYSTEM

Please follow the steps below to sumbit a ticket! 1. Click "submit a ticket" 2. Choose your category issue 3. Fill in your name and email 4. If you are one of our author don't forget to mention : - ...

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TIMELINE OF AUTHOR'S SALARY AND IF YOU HAVE PAYMENT PROBLEM HOW TO ASK FOR HELP SO THAT CS CAN SOLVE IT MORE QUICKLY

Category: Knowledgebase

1- From 1st-5th of the month--> The previous month's income for each book will be generated internally and the system will verify the content for any violation issue. 2- 5th of the month at 12:0...

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ANSWER TO QUESTION ABOUT THE NEW COMPLETION BONUS

Category: FAQ

We are now implementing the new completion bonus policy to give steady growth to you and the platform. All the books which are signed any time earlier or will sign in the future,if the book is tagged ...

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WHERE I CAN FIND THE COMPLETE INFORMATION OF THE CONTRACT SYSTEM AND BONUSES IN NOVAFICTION?

Category: WRITERS

Hi Dear! For the complete information regarding the contract system and bonuses in Novafiction, you can access by the link NOVAFICTION BENEFIT Happy writing!

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ABOUT COVER UPLOAD AND DESIGN

Category: Knowledgebase

1. If you have your own cover and confirm that there is no copyright problem, you can upload it in the Writer Center by yourself! 2. If you do not have a cover, and need Novafiction Design Department ...

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HOW TO WRITE ON NOVAFICTION

Category: WRITERS

Thank you for choosing Novafiction. In order to begin your journey in writing for our platform, kindly follow the below steps. PC: Enter our author center "https://author.starlight.ink/" Login t...

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WHAT IF I WANT TO READ THROUGH THE WEBSITE https://m.novafiction.com/ ?

Category: FAQ

Hi Dear, If you want to read through the website https://m.novafiction.com/, you can follow the steps below: 1. Go to https://m.novafiction.com/ 2. Click logout first on the profile page 3. Make sur...

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CAN I CHANGE A CONTRACT FROM EXCLUSIVE TO NON EXCLUSIVE?

Category: FAQ

Hi Dear, We inform you that if you have signed the contract, it cannot be changed, but if you have not signed the contract, it can still be changed. Thank you and Happy writing!

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HOW TO JOIN IN COMMUNITY?

Category: WRITERS

Hi Dear! You can join Novafiction's community group in Facebook by https://www.facebook.com/groups/883428389151670/about Thank you and happy writing

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CAN THE PEN NAME BE CHANGE?

Category: FAQ

Hi dear! For the pen names can not be changed, so make sure before setting your pen name, think about the best pen name you want to write ya :) Thank you and happy writing!

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